Lagos, March 2011: Parkway Projects Limited, the first indigenous IT Company in Nigeria to subject its quality system to receive the ISO 9001:2000 Quality Management System (QMS) Certification has upgraded to NIS ISO 9001:2008 QMS, thereby enhancing its operating processes and procedures.
The recertification by the Standards Organization of Nigeria (SON) is a confirmation of Parkway’s commitment to ensuring excellence customer service delivery and conformity with the requirements of ISO 9001: 2008 QMS standards.
Kelechi Uloh, Parkway’s Management Representative and Head, Human Capital, Risk & Compliance Management, explained that the recertification validates that our quality processes and systems meet specific criteria and recognizes the company for determining customer requirements, making informed decisions, and consistently providing its products and services to enhance customer satisfaction. ISO 9001:2008 QMS is not a regulation, it is entirely a customer demand.
It is all about raising the bar in quality service delivery, excellence operational approach and meeting customer, regulatory & statutory requirements, said Uzo Eziukwu, CEO Parkway Projects Limited, while receiving the recertification certificate.
Since better quality management helps one to meet customer needs, this recertification means improving operational performance with quality solution to minimize errors, while ensuring that we maintain existing clientele and win more high value customers and broaden business opportunities.
Parkway Projects Limited is Nigeria’s leading provider of E-payment and E-banking services. We have since developed a host of value-driven enterprise systems suitable for providers of financial services and adapted to the peculiarities of the local environment and currently in use by banks in Nigeria and many other African countries.